Feng Shui Artist

Feng Shui Artist

Feng Shui Paintings - FAQ


Frequently asked questions


Quality of the painting


  • Are the paintings originals?
  • No, we do not sell the originals of our paintings. In order to be able to propose feng shui paintings at a competitive and affordable price, we have decided to sell reproductions of excellent quality.

  • Where are the paintings made?
  • In France and the Netherlands.

  • How deep is the canvas of the paintings?
  • For the dimensions 20 x 20 cm (7.9 x 7.9") and 20 x 30 cm (7.9 x 11.8"), the depth of the canvas is 2 cm (0.79"), for all the bigger dimensions, the depth is 3 cm (1.18").

  • Quality of the canvas
  • Our partner works with the very best color printing techniques. Their inks are UV resistant and do not fade in the sun. A solid frame of wood holds the canvas, which keeps the canvas from deforming. Behind the canvas there is a carton to reinforce the whole painting. Nevertheless, the paintings should not be exposed outdoors in order to preserve the wooden frame as well as the canvas.

  • If I am not satisfied with the quality of the painting, what can I do?
  • Should your purchase present printing defaults, please send us immediately a message by clicking here or copying the following address: info(at)feng-shui-artist(dot)net. Do not forget to mention your order number and your name, as well as the nature of your problem. We will indicate to which address you can send your painting and you will either receive a new painting or you will be reimbursed.



    Transport and delivery time

  • Transport charges
  • For delivery within Europe 9 euros will be charged for a maximum of 10 paintings. For the United States, for one painting, the transport cost will be $35. $3 will be added for each additional painting. For any other destination, please contact us before ordering, by clicking here or copying the following address: info(at)feng-shui-artist(dot)net.

  • Delivery time
  • Within Europe and towards the United States, the delivery should not exceed 5 working days.

  • Packing
  • All the paintings are carefully packed before shipping: first, the canvas is wrapped in a plastic film, then in a rigid carton. Nevertheless, if a painting should be damaged during transport, please contact us right away by clicking here, we will find a solution.

  • Which freight forwarding company do we use?
  • Our partner sends the paintings directly from his factory by UPS.

  • What happens if I am not home during the delivery?
  • You will receive an e-mail with a tracking number, when our partner sends out the painting. You can thus track the UPS number, so you will know the exact date of delivery for your parcel.

    If you are absent during delivery, you will receive a notification. You can contact UPS in order to make up a new appointment. When ordering, you may also indicate a different delivery address than your home address, e.g. the one of your company address.



    Payment


  • How can I pay my order?
  • All payments go through PayPal secure payment. PayPal enables you to pay either with your PayPal account, or with your Visa, American Express or Mastercard credit card.



  • Does Feng-Shui-Artist keep my bank details?
  • Given that you exclusively pay through the PayPal secure server, Feng-Shui-Artist never has access to your bank details.

  • Is it a secure payment?
  • PayPal is presently one of the most secure payments on the web, which is why we have chosen them as our partner.



    A difficult spelling!


    What does feng shui exactly mean?

    The words feng and shui mean literally wind and water. But it is not always easy to spell them correctly and we found them in the form of fengshui, feng shui, sui feng, feng shue, feng shu, feng shi, feng shuei, fenshui, feng chui, china feng, fen shui, fengsui, fungshui, fang shui etc. But no problem, the search engines find us anyhow!